DELIVERY SERVICE
Kelly home is committed to the details of services. Kally Home pays special attention to delivery service, an important link in the service chain.
The department of warehousing and distribution at Kally Home was established in 2004, aiming to provide you with multiple services such as warehousing, logistics, distribution and installation.
With our rigorous work attitude, efficient distribution process and proficient service skills, we are committed to enabling customers to enjoy high-quality services and making them more assured.
square meter warehouse
distribution team
home distribution coverage
delivery on-time rate
working years
GOLD HOUSEKEEPER SERVICE
As our founder said: "Transaction is the beginning of the service rather than the end"!
The customer service center at Kally Home was established in 2009 and The Gold Housekeeper Service Team was set up in 2014, aiming to provide you with such services as maintenance and repair of solid wood, leather and painted surfaces, removal of dust and mites for mattresses and fabric products, cleaning of fabric products and household appliances and air treatment. So far, it has provided home maintenance services for 30,000 households.
Gold Housekeeper Service Team is committed to providing more families with high-quality, healthy and convenient life services. All the team members have more than 4 years of relevant industry service experience, and there are engineers with more than 15 years of experience. In order to ensure the quality of service, personnel of the team can only work after professional training and assessment.
We strictly select door-to-door service personnel, give priority to customer experience, listen to customers’ needs and provide you with a comfortable and healthy home space with superior services.
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Home appliance cleaning
Home appliance cleaning
Strictly selected for follow-up and evaluation throughout the whole process, and enjoy every safe contact
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Dust and mites
Dust and mites
16 service processes, see professional standards.
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Fabric cleaning
Fabric cleaning
Use the international clean aircraft carrier brand "Kach" equipment to provide safe and clean.
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Air treatment
Air treatmentAir treatment
Careful selection throughout the whole process of follow-up and evaluation, and infant and child-level characteristic management services, all at Kaili Home.
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Solid wood maintenance
Solid wood maintenance
Use ecological environmental protection reagents to make every piece of furniture look new.
APPOINTMENT SERVICE
Fill in now, Appointment online>
AFTER-SALES SERVICE
The after-sales service enter at Kally Home was established in 2009, aiming to provide customers with comprehensive, professional and meticulous service experience;
Kally’s after-sales service team has 6 engineers with more than 12 years of experience, and is provided with professional trainings and assessment mechanism. They provide customers with services such as maintenance of solid wood, leather and painted surfaces.
Up to now, Kally Home service team has served more than 30,000 households with 98% customer satisfaction!
Kally Home provide after-sales services as you wish!
CUSTOMERS’ EVALUATION
Your satisfaction is our pursuit, and Kally is dedicated to provide you with thoughtful services.
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